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Best Practices
Product Lifecycle
In the Product Lifecycle section of Best Practices, Packeteer customers are guided through the five stages of a PacketShaper deployment: Evaluate, Procure, Deploy, Operate, and Extend. It lists and describes the tasks involved at each stage of the product lifecycle, and it provides links to information contained elsewhere on Packeteer websites that can give you detailed specifics.
ITIL
The Information Technology Infrastructure Library (ITIL) is a framework of best practice approaches for delivering high quality IT services. ITIL outlines a set of management procedures to help businesses achieve quality and value for money spent in IT operations. This section of Best Practices describes concrete ways that PacketShapers can be used in support of an ITIL implementation.
Please see bluecoat.com/support/packeteer
for more detailed information.
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